We prefer contacts by telephone rather than by email (especially if they are time sensitive). Appointments are only scheduled via telephone. It is too easy for email messages to be trapped by a spam filter, or overlooked. We are a small clinic and our staff does not always have the time to check email messages multiple times per day. However, if you really prefer to send us an email message (and it is not time sensitive), please contact us at ask@bfveterinarycareic.com. If you have sent us an email message but have not received a response, please call us!